Job Satisfaction in Primary Health Care Physicians in Selected Family Medicine Centers in Cairo

Background: Job satisfaction is the affective orientation that an employee has towards his
work. Greater physician satisfaction is associated with greater patient adherence and
satisfaction. Objective: this study aimed at assessing the level of job satisfaction among PHC
physicians in new Cairo district, and to assess the potential factors affecting job satisfaction
among them, also to measure the work related affective wellbeing among them. Methods: A
descriptive cross-sectional epidemiological approach was adopted using two interview
questionnaires; Job satisfaction survey (JSS) and Job-related affective well-being scale
JAWS. Results: Job dissatisfaction was encountered in 47.6% of physicians. Pay, fringe
benefits and contingent rewards were the most frequently encountered domains with which
physicians were dissatisfied. Married physicians, years of experience 5 – 15 years had higher
JSS compared to single physicians and fewer years of experience. Also JAWS score was a
significant independent variable affecting JSS score. The affective well-being score ranged
from 45 to 74 with mean ± SD 61.6±5.5, and it was affected by age, with no significant effect
of other demographic characteristics. Conclusion: It is highly recommended to improve
working conditions, payment and provision of better opportunities for promotion of PHC
physicians to subsequently improve their subjective wellbeing and their job satisfaction which
in turn will improve their performance.